BAD AXE REGULATIONS

RULES OF BAD AXE

All individuals using BAD AXE services are required to familiarise themselves with the content of these Rules. Purchasing a ticket entitling to the use of BAD AXE services is synonymous with accepting the content of the Rules.

 

I. GENERAL RULES OF USING BAD AXE SERVICES

1. The service provided to the customer includes reservation and provision by BAD AXE of a throwing axe track along with accessories, as well as the organisation of training, for the period specified on the ticket, as well as additional services, the scope of which is described in the price list.
2. The necessary conditions for using BAD AXE services are:
   a) having a valid admission ticket: the ticket price list along with ticket types are available on the Club’s premises and on the website www.madaxe.pl,
   b) completing a form with personal data and confirming familiarity with the Rules,
   c) undergoing training conducted by a Club employee regarding the rules of safe use of the facility – the training takes place during the duration of the admission ticket.
3. Only adults can use BAD AXE services. Persons under 16 years of age may be present on the Club’s premises only under the supervision of an adult who commits in writing to be responsible for the conduct of the minor, especially for ensuring compliance with safety rules by the minor. BAD AXE staff have the right to demand from any person using BAD AXE services a valid document confirming the identity and age of that person.
4. Smoking, consuming high-alcohol beverages, and intoxicants are prohibited on BAD AXE premises.
5. Persons under the influence of alcohol, intoxicants, and other substances affecting consciousness, motor skills, and mental state are not allowed to use the facility.

 

II. PROCEDURE IN CASE OF VIOLATIONS OF THE RULES

1. For safety reasons, BAD AXE may refuse or postpone the start time of the visit for persons who do not meet the conditions described in the Rules until they are met (if possible).
2. BAD AXE is not responsible for shortening the service time by the time necessary for persons with a ticket to meet the conditions of the Rules.
3. In the event of non-compliance with the provisions of the Rules and instructions of the Club staff, the Club staff have the right to demand that the person leave the Club premises regardless of the duration of the ticket.
4. Due to the performance of the service in the scope of reserving a track within a given time period of the ticket’s validity, BAD AXE is not obliged to refund the whole or part of the ticket price in cases referred to in points 1-3.
5. In the event of making a reservation and inability to fulfil it or inability to meet the conditions described in the Rules by persons intending to use the Club (e.g. desire to use by minors; persons under the influence of alcohol or other intoxicating substances), the person making the reservation is obligated to pay the full ticket price for the number of persons indicated in the reservation. Detailed provisions regarding the rules for cancelling previously made reservations and related fees are located in section VI. point 5 of the Rules.

 

III. BEHAVIOUR RULES IN THE CLUB WHILE USING BAD AXE SERVICES

1. A person using BAD AXE services is obliged to strictly follow the instructions given by the club staff. Upon the command “STOP” being issued by the BAD AXE employee or another person, the user should immediately stop throwing.
2. The throwing equipment is provided by the BAD AXE employee. Users of the equipment are obliged to familiarise themselves with the safety rules related to the provided equipment and to return the equipment after using the services in a condition no worse (taking into account normal wear and tear) than when it was issued.
3. Any observed defects or malfunctions of the equipment should be immediately reported to the BAD AXE employee. In the event of equipment failure not caused by the user, it will be promptly replaced with another free of defects. The user is responsible for any damage to the equipment caused by deliberate actions or negligence, especially by using the equipment in a manner other than throwing it at the target.
4. A person using the throwing equipment may only throw it towards the target, in the designated area. Moderate force should be used for throwing. When throwing at the target, only the throwing equipment provided by BAD AXE employees or the user’s own equipment accepted by the Club employee may be used. All safety instructions provided by the Club employee regarding the equipment issued by the Club must be followed for the user’s own equipment.
5. The person making the throw should stand at a safe distance from the target, i.e. at least one foot should be behind the red or yellow line. Crossing the line towards the target/targets is only possible when the axe comes to a stop.
6. If the equipment provided by BAD AXE for throwing is not being used, it must be placed in the designated area.
7. Prohibited actions include: a) entering the designated throwing area where other throwers are present at the moment; b) throwing an axe if other throwers or bystanders are present in the designated area; c) throwing and aiming in a direction other than designated, especially at other individuals present in the BAD AXE facility.

IV. LIABILITY OF BAD AXE FOR DAMAGES INCURRED.

1. The individual availing of BAD AXE services declares awareness of the risks associated with the activity of axe throwing, particularly acknowledging the possibility of bodily injuries such as abrasions, blisters on the hands, skin damage, blunt force injuries, and potential damage to clothing and personal items (phones, watches, players), and by utilising Club services, they undertake the action at their own risk.
2. In the event of any bodily harm or damage to their property, the individual utilising the services is obligated to promptly report such incidents to a BAD AXE employee for the provision of necessary first aid and for the determination and documentation of the circumstances of the event.
3. BAD AXE is not liable for damages incurred by individuals using the Club due to actions or omissions of other users, unless the damage occurred due to the fault of BAD AXE.

 

V. FEES FOR USING BAD AXE SERVICES

1. Using the BAD AXE facility incurs a fee, according to the current price list set by BAD AXE. Prices may vary depending on the timing and the method of using the facility.
2. The user purchases a ticket at the BAD AXE headquarters for a specified period of time, during which they can use BAD AXE services – the ticket duration is counted from the moment the reserved track is made available and includes further time spent in the Club, including the time for taking photos with accessories provided in the Club and the time for using additional games.
3. Admission tickets must be purchased before starting to use the Club’s services.
4. After exceeding the time period for which the user purchased the ticket, they are obliged to leave the Club where the services are provided.
5. In case of exceeding the service usage time by at least 10 minutes, the person occupying the track or using the Club for other services is obligated to pay the price of another ticket.

 

VI. RESERVATIONS

1. Reservations can be made electronically at: badaxe@badaxe.pl, via the Facebook platform, by phone at +48 12 422 05 77, or in person at the BAD AXE headquarters in Krakow, ul. Basztowa 10.
2. When making a reservation, the person responsible for the reservation and its payment must provide the following information: a) the number of participants, b) the date and time of the reservation, c) the contact phone number, d) the email address.
3. After making a reservation, the reservation holder will receive an email – to the address provided during the reservation – with the reservation details.
4. Reservations can be cancelled via email, phone, or in person.
5. In case of reservation cancellation:
   a) at least 48 hours before the start of service provision by BAD AXE – the Reservation Holder will be refunded the entire reservation fee,
   b) between 47 hours and 3 hours before the start of service provision by BAD AXE – BAD AXE charges a reservation fee of 20% of the ticket price for the entire group covered by the reservation,
   c) less than 3 hours before the start of service, as well as in cases where the group or some of its members do not show up or cannot use the Club’s services due to violation of the Rules (e.g. failure to meet the age criterion, being under the influence of intoxicants or alcohol) – BAD AXE charges a reservation fee of 100% of the ticket price for the entire group covered by the reservation.
6. The service fee is paid in advance. Payments can be made in cash or by card at the Club or by bank transfer.
7. Reservations can be made by a legal adult with full legal capacity.

 

VII. PRIVACY POLICY

This Privacy Policy governs the issues related to the processing of personal data by BAD AXE.

 

DATA CONTROLLER

1. In accordance with Article 13(1) and (2) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR, we inform you that the controller of your personal data is BAD AXE Spółka Cywilna D.Biela P.Grzesiak A.Zarzycki, VAT ID: 6762558784, REGON: 381852179, address: Basztowa Street 10/ 31-143 Kraków, email: badaxe@badaxe.pl, phone number: +48 12 422 05 77.

PURPOSES AND SCOPE OF PROCESSING PERSONAL DATA

2.1. Your personal data is processed for the following purposes and legal bases:

	Purpose and legal basis	Scope
a.	for the purpose of accepting and processing reservations (legal basis: Article 6(1)(b) GDPR),	name, surname, email address, telephone number, payment details – bank account number, card number, bank name, address details,
b.	for handling complaints submitted by customers (legal basis: Article 6(1)(d) GDPR),
c.	for accepting and settling payments (legal basis: Article 6(1)(b) GDPR),
d.	to fulfil legal obligations incumbent on the controller arising from generally applicable legal provisions and individual legal acts addressed to the controller (legal basis: Article 6(1)(f) GDPR),	name, surname, address details, company name, VAT ID, invoice number, service/goods name, contract execution time,
e.	for maintaining a database of civil law contracts (legal basis: Article 6(1)(f) GDPR),
f.	for archival and evidentiary purposes, which constitute a legitimate interest pursued by the controller to secure information in case of a justified need or obligation to prove facts by the controller (legal basis: Article 6(1)(f) GDPR),
g.	for marketing purposes (legal basis: Article 6(1)(f) GDPR) provided that the person has given explicit consent to such activities,	name, surname, email address, telephone number,
h.	for communication with individuals submitting inquiries via the contact form (legal basis: Article 6(1)(a) and (b) GDPR),	name and surname, email address, data provided in the content of the message,
i.	for managing accounts on social media platforms and communicating with users of those platforms through available messengers (legal basis: Article 6(1)(a), (b), and (f) GDPR),	name and surname, pseudonym, email address, account identifier, data provided in the content of messages, data provided in account information.

 

2.2. The controller processes the above data to the extent necessary to achieve or fulfil the specified purpose – the controller aims to minimise the processed data within the framework of the specified purpose.

2.3. Personal data is processed for marketing purposes only based on separate, explicit, and voluntary consent to receive commercial information expressed in writing, in a survey, or through a website. The consent can be changed at any time (fact of its granting and the selected scope) by sending a statement of change to the controller’s email address. Withdrawing consent for processing data for marketing purposes does not affect the lawfulness and compliance with the regulations of data processing during the validity of the given consent.

 

SHARING DATA WITH THIRD PARTIES, CO-ADMINISTRATION OF DATA ON SOCIAL MEDIA ACCOUNTS

3.1. Personal data may be shared with external entities cooperating with the Controller, in particular entities providing hosting services, payment processing intermediaries, banks, accountants, archiving services, delivery services, legal services, insurance, marketing services, and software suppliers used on the website and in the Club.

3.2. Regarding the use of social media plugins and the website www.youtube.com, as well as the maintained accounts on social media platforms, the Controller and entities operating social media services, in accordance with the case law of the Court of Justice of the European Union, are joint controllers of personal data of individuals interacting with accounts managed by the Controller. Co-administration means that the Controller and entities operating the specified platforms jointly decide on the purposes and methods of personal data processing.

3.3. Co-administration concerns only personal data to which the Controller has access during interactions with accounts managed by the Controller (name, surname, pseudonym, image, data disclosed in the account description, e.g., current and past employment, contact details, education history, data provided in comments and private messages) – the Controller does not have access to all data provided to the platforms. The platform owners manage the software and technical structure of the platform, are responsible for its security, and have separate rules for processing personal data within the legal relationships between users and entities operating the specified platforms. The Controller has no influence on these matters and is not responsible for data processing by these platforms. Detailed rules for processing data by individual platforms are available below:

Facebook: https://www.facebook.com/privacy/policy/?entry_point=facebook_help_center_ig_data_policy_redirect

Instagram: https://privacycenter.instagram.com/policy

YouTube: https://www.youtube.com/intl/ALL_pl/howyoutubeworks/user-settings/privacy/

TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/pl

 

3.4. Due to the use of global IT services, personal data may be transferred to third countries outside the European Economic Area, in particular to the USA and Canada. Data transfer is based on the grounds indicated in Chapter V of the GDPR, primarily based on security certificates and standard contractual clauses. Providing personal data is tantamount to consent to data processing in a third country, where the scope of personal data protection standards may be different. When using services of third parties, the Controller selects entities guaranteeing the security of processing the provided personal data.

3.5. Regarding the processing of personal data for marketing purposes, the Controller processes personal data on its own behalf, for the promotion of its own services. When conducting marketing activities, the Controller may entrust the processing of personal data to entities providing marketing services and supplying software for conducting marketing activities.

METHOD AND SCOPE OF DATA PROCESSING

4. Personal data will be processed in the following manner:
a) entering personal data into the Controller’s records,
b) recording of payments made,
c) conducting accounting settlements of completed transactions,
d) transferring personal data to entities responsible for hosting,
e) organising personal data,
f) collecting and analysing personal data on the hosting service of the website,
g) collecting data through cookies,
h) conducting marketing activities – processing only within the scope of granted consent,
i) storing personal data by the Controller,
j) printing and scanning materials containing processed personal data,
k) responding to messages received through the website and messengers,
l) communication via social media accounts and the account on the website www.youtube.com,
m) processing of image data by publishing on social media accounts – processing only within the scope of granted consent.

DATA PROCESSING PERIOD

5. Personal data will be processed for the period necessary to achieve the purposes specified in point 2 of this Regulation, and after this time for the period and to the extent necessary to secure the assertion of any claims and fulfil the obligations arising from legal provisions, and in the event of withdrawal of consent to processing or objection – until the consent is withdrawn or the objection is raised, respectively.

 

RIGHTS OF THE DATA SUBJECT

6.1. The person whose data is processed has the right to access their data, rectify, erase, restrict processing, receive a copy of processed personal data, data portability, object to data processing, and withdraw consent to process personal data, the provision of which is voluntary, at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6.2. To exercise their rights regarding the processing of personal data, the person should contact the Controller at the contact details provided in point 1 and specify the expected actions.

 

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY

7. The person whose data is processed has the right to lodge a complaint with the President of the Office for Personal Data Protection if they believe that the processing of their personal data violates the provisions on the protection of personal data, including GDPR.

 

AUTOMATED PROCESSING AND PROFILING

8.1. Personal data collected through the website and survey may be processed automatically and may also be subject to profiling for purposes related to Club management and marketing. Profiling aims to tailor presented content and offers to the preferences of the individual.

8.2. The person whose data is processed has the right to object to the application of profiling to them.

 

VOLUNTARY PROVISION OF DATA

9. Providing personal data is voluntary but necessary to use the Club’s services.

 

PROTECTION OF PERSONAL DATA BY THE CONTROLLER

10. The Controller declares that they protect personal data in accordance with the principles and applicable regulations regarding the protection of personal data, in particular, GDPR. The Controller also declares that they apply technical and organisational measures to ensure the protection of processed data appropriate to the threats and categories of data subject to protection, particularly by securing personal data against unauthorised disclosure, loss, or damage.

 

POSSIBILITY OF CHANGING THE PRIVACY POLICY

11. The privacy policy may be subject to change if there is a need to adapt it to new legal regulations, new or improved technical solutions, or if issues requiring regulation or description by the Controller to provide full information on the scope of personal data processing are identified. Information about changes will be provided via the website and through a notice displayed in the Club.

 

VIII. COMPLAINTS

1. Complaints regarding services provided can be submitted electronically to the address badaxe@badaxe.pl or in writing at the Club and the correspondence address.
2. A properly submitted complaint should contain at least the following data: a) name and surname, b) email address or correspondence address, c) subject of the complaint, d) circumstances justifying the complaint.
3. BAD AXE will respond to the complaint promptly, no later than within 14 calendar days from the date of its submission.
4. The decision regarding the complaint will be sent to the person submitting the complaint to the email address provided by them or the correspondence address if no email address is provided.

 

IX. FINAL PROVISIONS

1. The Regulation comes into force on the date of publication on the BAD AXE website along with the indication of the commencement date.
2. BAD AXE reserves the right to change the Regulation for valid reasons. Valid reasons justifying the change of the Regulation include, in particular, changes in universally applicable law, organisational changes on the part of BAD AXE, expansion of services provided by BAD AXE, and the inability to continue providing services by BAD AXE under current conditions.
3. Reservations and ticket purchases made by users before the entry into force of Regulation changes are carried out according to the previous provisions of the Regulation.
4. Matters not covered by this Regulation shall be resolved by a Club employee, based on applicable legal provisions, in particular the Civil Code.
5. The parties submit all disputes arising from the Regulation to the court competent due to the registered office of BAD AXE, without prejudice to the rights of the Consumer to bring an action in accordance with the provisions of universally applicable law.

 

Date of publication of the regulations: April 10, 2024